HCAHPS to Outcomes

H2O- HCAHPS 2 OUTCOMES

The first M2O project was focused on improving HCAHPS scores on Composite #7: Care Transitions. Improving Care Transitions should impact multiple HCAHPS measures through its blend of nurse-patient communication, communication about medication and discharge information elements.  This project ran Summer 2016.

Project Resources:

Project Final Results Report (Aggregated)
M2O Project 1- HCAHPS 2 OUTCOMES: Session Materials & Presentations
M2O Project 1- HCAHPS 2 OUTCOMES: Facility Shared A3s, Current State Maps & Tools