2014 QI Coordinator Manual

This resource is specifically designed to provide new quality professionals with basic education about quality management and the tools used in implementing an effective, organization-wide quality program. The resources are designed for individual educational purposes as well as for the education and training of facility staff in the basic principles of quality management.

This manual includes information about the history and philosophy of quality management; organization structures that support quality; how to work through the quality improvement cycle; working with teams; data collection, aggregation and assessment techniques; and a variety of approaches to generating reports about quality.

Use the links below to jump to specific points in the manual, or view the entire PDF here.

Sample Survey 2567 Form